The Full Story

Black Roar LLC is a reputable and trustworthy company that has been serving in the silver industry for many years. As the proud owner of the Roarsilver brand, we are dedicated to providing our valued customers with the highest quality silver products.

Since our establishment, we have always prioritized customer satisfaction and aimed to meet their expectations by offering exquisite and elegant silver jewelry. We never compromise on the quality and durability of silver while providing our customers with unique designs.

We take pride in our position in the industry, attained through our commitment to delivering superior products and customer-oriented services. Black Roar LLC operates with a strong and honest work ethic, striving to be a leading and reliable brand in the silver jewelry industry.

Returns & Exchanges Policy

We want you to love your jewelry, but if for any reason you’re not satisfied, we’re here to help.

### Returns
- You may request a return within **14 days** of delivery.
- Items must be **unused, unworn, and in original condition**.
- To start a return, please contact us at info@blackroar.co

### Non-returnable items
- **Custom orders**, personalized engravings, and resized rings cannot be returned.
- Sale items are final sale and not eligible for return.

### Return shipping
- Return shipping costs are the responsibility of the buyer.
- We recommend using a trackable shipping service.

### Exchanges
- If you'd like to exchange an item (for a different size or stone), please contact us first.
- Exchange requests must also be made within 14 days of delivery.

### Damaged or incorrect items
- If your item arrives damaged or incorrect, please contact us within 3 days of delivery with clear photos.

Thank you for supporting handmade craftsmanship.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

### Information we collect
- Your name, email address, and shipping information during purchases.
- Messages or contact form data when you reach out to us.

### How we use your data
- To process and deliver your orders.
- To communicate with you about your order or respond to inquiries.
- To improve our website and customer experience.

### Sharing your information
- We never sell or rent your personal data.
- Your information may be shared only with service providers (e.g., shipping companies) necessary to complete your order.

### Cookies
- Our website uses cookies for basic functionality and analytics.

### Your rights
- You may request access, correction, or deletion of your data at any time.
- For any requests, contact us at: info@blackroar.co

### Contact
If you have any questions about this policy, feel free to contact us at [your-info@blackroar.co